Return Policy

Thank you for purchasing artwork from My Internal Landscape. We hope you are delighted with your purchase. If for any reason you are not completely satisfied. Please read our return policy carefully to understand your options.

Return Eligibility

To be eligible for a return, please ensure that:

• The artwork was purchased directly from My Internal Landscape website.

• A proof of purchase in the form of a receipt or written communication from My Internal Landscape.

• The return request is made within 30 days of the delivery date.

Return Process

1. Initiate a Return

To initiate a return, please contact My Internal Landscape at myinternallandscape@outlook.com with the following information:

• Your order number

• The title of the artwork

• Reason for the return

• Photographs of the artwork/packaging (if damaged)

2. Return Authorization

Upon receiving your return request, My Internal Landscape will review it and if accepted, send you a Return Authorization (RA) number along with instructions on how to return the artwork. This process can take up to 14 business days.

3. Packaging and Shipping

We request that the customer takes all reasonable steps to pack the artwork securely in its original packaging. Include the RA number inside the package. Ship the artwork to the address provided in the return instructions. We recommend using a trackable shipping service and purchasing shipping insurance.

Return Shipping Costs

• For damaged or defective items: We will cover the cost of return shipping.

• For all other returns: The customer is responsible for return shipping costs.

Refunds

Once the product is received, it will be processed and if no discrepancies are found you will be notified via email that you will be receiving a refund. This process can take up to 14 business days.

Non-Returnable Items

The following items are not eligible for return:

• Custom or commissioned artworks

• Items disclosed as non-refundable

Contact Us

If you have any questions about our return policy, please contact us at:

• Email: myinternallandscape@outlook.com

By purchasing artwork from My Internal Landscape, you agree to this return policy. Thank you for supporting My Internal Landscape.

Last Updated: 07/08/2024